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Contact Us

Department Contact Details

For branch locations, hours of operation, address and general contact information, please visit our Locations and Hours page.

Please do not email personal or confidential information such as account numbers, social security numbers, etc.; please call your local branch.

Main Switchboard
Phone: (252) 537-8061
Fax: (252) 537-8431


Consumer Lending
Phone: (252) 537-8061 and Option 5
Fax: (252) 535-3904

Mortgage Lending
Phone: (252) 537-8061 and Option 4

Clayton Office: 919-510-1321

Fax: (252) 537-8431

Deposit Products
Phone: (252) 537-8061 and Option 3
Fax: (252) 535-3904

Online Banking Support
Phone: (252) 537-8061 Option 3

Report a lost or stolen Visa Debit Card:
During business hours:
(252) 537-8061 and Option 3
After business hours:
Contact Visa Emergency

Report a lost or stolen Visa Credit Card:
Contact our credit card partners with TCM Bank, NA at                        1-800-883-0131

General Contact Form


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